Beware: Reading this article may make you a more effective manager than most others. If you really want to know how to discipline employees, then continue reading. Mastering the One Minute Reprimand will increase your effectiveness exponentially.
First, let’s examine what goes into a One Minute Reprimand:
The One Minute Reprimand works well when you:
Tell [...]
I once heard it said to seek first to understand, then be understood. When giving feedback to your employees, this statement is very true.
Feedback is the lifeblood of the fast food industry, and quite possibly the most important tool in the manager’s arsenal. Feedback should be immediate, tailored to the individual, and continuous.
Feedback that [...]
Yesterday, I started to apply the tricks I learned in Dr. Blanchard’s book, The One Minute Manager. I think that it was a little bit weird for my employees to be told exactly what I think of them and to always know their standing. I know that this is something that isn’t seen too often [...]
