Entries Tagged as ‘One Minute Secrets’

December 4, 2007

One Minute Reprimands

Beware: Reading this article may make you a more effective manager than most others. If you really want to know how to discipline employees, then continue reading. Mastering the One Minute Reprimand will increase your effectiveness exponentially.
First, let’s examine what goes into a One Minute Reprimand:

The One Minute Reprimand works well when you:

Tell [...]

December 1, 2007

10 Steps to Empowerment 7: Recognition

Recognition works hand-in-hand with feedback.  The difference is that recognition is an actual reward for positive work performance, while feedback is a quick note on how work performance is progressing.  A One Minute Praising is good for both recognition and feedback.
Since a One Minute Praising might be the most effective low-to-no-cost method of recognition, I [...]

November 30, 2007

10 Steps to Empowerment 6: Feedback

I once heard it said to seek first to understand, then be understood.  When giving feedback to your employees, this statement is very true.
Feedback is the lifeblood of the fast food industry, and quite possibly the most important tool in the manager’s arsenal.   Feedback should be immediate, tailored to the individual, and continuous.
Feedback that [...]

November 22, 2007

One Minute Praisings

I received word today that I’m going to transfer to a different location within my company.  This becomes the perfect time to use One Minute Praisings.
One Minute Praisings work like this:

Tell people up front that you are going to let them know how they are doing.
Praise [...]

November 20, 2007

Applying the Tricks of the One Minute Manager

Yesterday, I started to apply the tricks I learned in Dr. Blanchard’s book, The One Minute Manager.   I think that it was a little bit weird for my employees to be told exactly what I think of them and to always know their standing.  I know that this is something that isn’t seen too often [...]

November 15, 2007

One Minute Goal Setting

I finally started reading Ken Blanchard’s The One Minute Manager. My original idea for a book was to re-tool Blanchard’s work specifically for the fast food environment. But then I thought that I should write something a bit more academic for my first published material.
Now, reading The One Minute Manager has got me [...]