November 30, 2007

10 Steps to Empowerment 6: Feedback

I once heard it said to seek first to understand, then be understood.  When giving feedback to your employees, this statement is very true.
Feedback is the lifeblood of the fast food industry, and quite possibly the most important tool in the manager’s arsenal.   Feedback should be immediate, tailored to the individual, and continuous.
Feedback that [...]